Turn it off, Turn it on, if not call John!

Canon Printer – Ink Absorber Full

Unfortunately this is not an error that we can assist with, the ink pads need replacing but more importantly the waste counter needs to be reset and you need specific software for this. There are some procedures online that claim to work but a lot of them don’t, there are also downloads available which claim to reset the counter but you must proceed with extreme caution if you are attempting to download something online.

My best advice would be to contact a Canon Authorised Repairer, they would have the necessary parts and software required to solve this problem. As with Epson it is likely to be a premium cost repair so whether it is worth it or not I cannot say, call Canon on this number and go from there: 020 7660 0186.

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Dan Chapman
2 years ago
Great service with great communication throughout. Will definitely use again.
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Sarah
2 years ago
John is very friendly and professional. He responded quickly and came out within a couple of days. He knew exactly what the issue was with my printer and offered some sound advice, he knows his stuff! A really good contact to have and pass on. Thank you John.
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Sally Boshier
2 years ago
John was extremely helpful. He kept me informed of when he would arrive and what he had done to fix my printer. I would recommend Printfix.
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art-K Kingston
2 years ago
John was very helpful and knowledgeable, and took his time to explain the problem with our printer and what was done to fix it. Good value, polite service and most of all a working printer in no time!
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Adam Freeman
2 years ago
John was incredibly user-friendly, diagnosed the issues and gave me clear advice on the parts to purchase to recitfy the problem.
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Grace
2 years ago
Great communication, very fast and saw us the day after we contacted! John offered us some great advice about our print servicing and also offered to help fit our fuser unit without any extra fee. Thanks so much!
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Marie-Anne James
2 years ago
John was great! He came to the house within days of calling him and was very knowledgeable, spending time to ensure he got the correct diagnosis. I would highly recommend him to anyone with a printer issue. Superb service!
I cannot recommend John enough. He is very friendly, helpful and very knowledgeable in his field of work. He went out of his way to provide such a quick and excellent service for my printer problems. It was very much appreciated, thank you again John.
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Mark Le Fanu
2 years ago
I was very pleased with the swift and courteous service provided by John''s company PrintFix. He certainly knows what he's doing. Call out charges are reasonable. In my case he was there on my doorstep the next day. He diagnosed my printer-problem without fuss and fixed it. Thoroughly recommended.
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